Patient Charter
Our patient charter represents the combined ethos of our national team of denture professionals. You will find it proudly displayed in the practice that you visit.
Providing the very best care, advice and treatment:
- Improve the way our patients look and feel and have a positive effect on their quality of life
- Use only the highest quality denture materials and keep up to date with the latest product developments
- Listen carefully to what our patients want to achieve and be trustworthy
- Understand our patients individual needs and encourage their input
- Help our patients make an informed choice about their treatment options
- When consulting with patients provide clear and accurate information about our products and fees for prospective denture treatment
- To provide each patient that consents to treatment with a clear and transparent written treatment plan with information on prices and treatment options
- Work closely with the whole dental team to bring our patients the best results
- Refer our patients to other dental professionals where necessary to ensure the most successful outcome
- Have adequate professional indemnity cover
- Operate within a clinical environment with the most up to date infection control protocols
As a Changing Faces® denture expert we have:
- A natural understanding of our patients needs
- A commitment to working in the interests of our patients
- An in-depth knowledge of dental technology and dental materials
- The skill to model denture teeth and gums to look completely natural
- An excellent combination of clinical and technical skills – essential for crafting dentures
- A genuine desire to help our patients achieve a happier and healthier lifestyle
- An understanding of the use of dental implants to stabilise dentures
